Genuine Legal WA. (Attorney) in Perth (Western Australia)
Description
Located at Suite 7/342 Albany Hwy in the heart of Victoria Park, WA, Genuine Legal WA stands out as a low-cost law firm that has garnered a mix of reviews from its clientele. With a respectable score of 4.3 out of 5 based on 138 reviews, it’s clear that opinions vary widely.
Clients have praised the firm, highlighting the effective communication and legal expertise of team members like Andrea. One satisfied customer noted how Andrea and her team made complicated legal concepts easy to understand, allowing them to feel supported throughout their legal journey. This reflects a positive side of Genuine Legal WA, where clients can feel like they have a dedicated team behind them.
However, it isn’t all sunshine and rainbows. Some reviews painted a starkly different picture, indicating a lack of communication and responsiveness from the staff after fees were paid. A few clients felt somewhat abandoned, citing experiences where phone calls went unanswered and support dwindled once payments were made. This inconsistency in customer service suggests that while some lawyers deliver excellent service, others may fall short, leaving clients frustrated and seeking alternatives.
It’s essential to note that Genuine Legal WA operates Monday through Friday, from 8:30 AM to 5 PM, but is closed on weekends. This schedule might resonate with those who prefer getting their legal matters sorted during regular business hours.
In summary, Genuine Legal WA is a mixed bag. While some clients celebrate their positive experiences with capable staff, others caution potential customers to weigh the risks. If you decide to approach them for legal assistance, it might be wise to clearly communicate your expectations upfront. After all, it’s always better to be prepared for any bumps in the road.
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